The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

UI Policy/Client Script

Create and manage UI and client scripts with UI policy and client scripting.

Incident Management

Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

• Updated: Reporting Resources Page (KB0540923)

Security

Manage failed logins,encrypted password protection, roles and access control rules, and audit logs of user interactions with security.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.