I was recently given a requirement to change the display text of the URL field in ServiceNow to be shorter and more user friendly. Here is how I implemented the solution. This takes into account the different ways you can view a record, either within the normal frame view, without the frame as well as the grid view (for list v3). I Hope you find this useful!

| 12345678910111213141516171819 | function onCondition() {   g_form.setSectionDisplay('sl1_event', true);   try {     var doc;     var iframe = top.document.getElementById('gsft_main'); //main iframe     var listIframe = iframe ? iframe.contentWindow.document.querySelector('[name=gsft_list_form_pane]') : null; //split view iframe     //listIframe is null if iframe is null (when open record outside of frame, ie. not within nav_to) OR can not be determined by the selector above (for when the record is opened in regular form view, no split view)     if (listIframe == null)       doc = iframe ? iframe.contentWindow.document : top.document;     else       doc = listIframe.contentWindow.document; //listIframe exists when record is opened in split view, set doc to listIframe.contentWindow.document     var element = doc.getElementById('incident.u_sciencelogic_link_link');     if (element)       element.innerHTML = 'Event Current Status'; //set text of URL   } catch (ex) {     console.log(ex);   } } |
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