Welcome to the ServiceNow Knowledge19 Pre-Conference - Customer Servicer Management Fundamentals Class

This is a dedicated Community Article for class communication, collaboration, and fun!!!

Please post your questions here using the COMMENT link. Classroom staff will be monitoring this conversation during class on May 5-6, 2019 and will answer to the best of their ability.

Dates: May 5 & 6

Rooms: Casanova 502, Sands Level 1

Primary Instructor:

• James Divine - Primary Instructor
• Gavin Lowe - Secondary Instructor
• Jeanette Smith - Track Lead
• Fred Delbart - TA
• Kelli Hoeppner - TA
• Top Tanti - TA