Workflow automation just got a serious upgrade in the ServiceNow Zurich release. In this episode of Creator Toolbox, @Jason Lefever and @Riya Kapoor joined @Allen Andreas and @Laszlo Balla to demo some of the latest features in Playbook and Flow Designer and explain how they make automation more flexible, secure, and developer-friendly.

If you want to see these features in action, watch the full episode below — or read on for a recap of the highlights.