Create Problem Ticket through Incident Ticket - ServiceNow | After Business Rule
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May 05, 2019
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article
Hell Frends,
How to create a problem ticket automatically through incident ticket. In demo through scripting each and every aspect is displayed. I hope this video will help you to understand that how we can create child tickets etc.
https://www.youtube.com/watch?v=Iz7NjxOk05k&feature=youtu.be
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https://www.servicenow.com/community/developer-articles/create-problem-ticket-through-incident-ticket-servicenow-after/ta-p/2327415