Session Code: LAB0596

Presenter(s): Helmut, Tolga

Company(s): ServiceNow, ServiceNow

Abstract:

Forgotten and expired passwords are a common IT problem causing excessive support calls and lost productivity. Address this challenge by learning how to create a self-service password reset process that integrates with your Active Directory services or ServiceNow instance in just a few simple steps. You will also learn how to reset your password from different devices and platforms like your mobile and how to configure two-factor authentication for user validation. Prerequisites: ServiceNow Certified System Administration

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/LAB0596