Guide to Creating a DigiCert Certificate Inventory in ServiceNow

 

Introduction

In this article, I will outline the steps to create a DigiCert Certificate Inventory in ServiceNow. This inventory will help organizations manage their digital certificates effectively, ensuring security and compliance.

Prerequisites

• Access to ServiceNow with appropriate permissions
• DigiCert account credentials
• Basic knowledge of ServiceNow and certificate management

Step 1: Create a Credential Alias for Digicert

1. Navigate to Credentials Alias from the Application Navigator:

 

1. Search for Digicert and open the record:

 

1. Click on New under the related items of credentials tab and create an entry by providing the CA Type as Digicert and API key.

 

 

Step 2: Create a Discovery Schedule

1. Navigate to Discovery Schedules:
   • Click on new, Discover: Certificates.
2. Select Certificate Discovery Type:
   • Choose CA Trust Discovery and link the newly created Credential alias.
3. MID Server Selection:
   • Select the MID Server selection method: Auto Select or Specific MID Server.
4. Fill Out Necessary Fields:
   • Complete any additional required fields.
5. Save the Schedule:
   • Click Save.

 

Step 4: Add CA Patterns

1. Select the Serverless Execution Pattern Tab:
   • Click on the Serverless Execution Pattern tab.
2. Create a New Pattern:
   • Select New to add a DigiCert- Certificate Management as needed.
3. Enable Certificate Status Option:
   • If you enable the Include cert status option, specify multiple certificate statuses by separating them with commas.
4. Submit the Pattern:
   • Click Submit to finalize the process.

 

• Add the newly created credential alias name in the credential Alias parameter to avoid the error below and save the record.

 

Step 5: Run the Discovery Schedule by clicking on Discover now.

 

 

Conclusion

Following these steps will help you set up a DigiCert Certificate Inventory in ServiceNow efficiently. Ensure that all entries are accurate to maintain effective certificate management.

For more info, please check: Run Certificate Discovery via Certificate Authority query (servicenow.com)