Organizational change management FTW!: Realizing Business Value
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May 05, 2019
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article
Session Code: CSS1575
Presenter(s): Timothy
Company(s): Lloyds Banking
Abstract:
Have you ever gone live with the perfect solution, and had everyone hate it? We sure have! Come to this session to see how we turned around our organization's negative feelings about ServiceNow and IT in general with Organizational Change Management
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https://www.servicenow.com/community/knowledge-blog/organizational-change-management-ftw-realizing-business-value/ba-p/2331250