ServiceNow Document Viewer

I cannot view attachments, when i click on the attachment view link the file is downloaded instead view. If you should install "ServiceNow Document Viewer" plugin.

Enable document viewer Document viewer is a platform feature that will enable users to view enterprise class documents (*.pdf only) inline within the platform attachment instead of downloading it to the local device and then

opening the documents with a locally installed viewer.

How to do:

Image	Description
	01. >> System Definition > Plugins
	02. Search by "ServiceNow Document Viewer"
	03. Click Install
	04. Click Activate
	05. Click "Close & Reload Form"
	06. sys_properties.list
	07. Search by "glide.ui.attachment.force_download_all_mime_types"
	08. update value to false.
	09. Click Update / Save

obs: New York version will bring more news

Summary