Viewing all variables from a catalog item without unnecessarily entering your ServiceNow instance
Import
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Aug 23, 2019
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article
Every ServiceNow catalog item has a different form field that requires different data sets. Therefore, there is no native method to view the full information of a Requested Item's variables included in the outgoing Approval emails. To give approvers a better idea of what they are approving without having to go into the ServiceNow instance unnecessarily, we found a simple solution to make that happen. Check it out here.
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https://www.servicenow.com/community/now-platform-articles/viewing-all-variables-from-a-catalog-item-without-unnecessarily/ta-p/2311015