Create a Button to add attachment on a ticket
Import
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Sep 18, 2019
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article
Hi All,
In case you are wondering how do I upload an attachment by clicking on a Button in a form please follow below steps:
1. Create UI Action:
Navigate to System Defination -> Click on UI Action Module -> Click on Create New
2. Fill all the details as below:
3. Now on onClick field put below string:
saveAttachment(g_form.getTableName(), g_form.getUniqueValue());
That's All !!
Now whenever you will click in the Upload file button on a form it will give you popup asking for an attachment.
Do mark it helpful if this will help you in anyway.
Regards,
Ajay
+91-9769949577
View original source
https://www.servicenow.com/community/itsm-articles/create-a-button-to-add-attachment-on-a-ticket/ta-p/2312607