Use of Look up select box variable on service catalog
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Sep 20, 2019
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article
Use of Look up select box variable on service catalog
Requirement:
- On service catalog form we need to show value of three fields from Budget Center in single variable.
- Using normal reference variable type it was not possible to show multiple values in single variables.
- To accomplish this requirement we have used look select box variable.
Using this variable we have shown the values of Name,Budget-Owner,LTD in ‘Budget center/LTD/Budget Owner’ variable.
Type Specifications of lookup select box:
- Lookup from table: Selected budget center table from which values are required.
- Lookup value field: the field on the lookup table whose value is used as the variable's value (we have used sys_id).
- Lookup label field(s) : a comma-separated list of fields( Name,Budget-Owner,LTD ) on the lookup table whose values are used to display the selections in the select box.
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https://www.servicenow.com/community/developer-articles/use-of-look-up-select-box-variable-on-service-catalog/ta-p/2330117
