Innovation and Digital Disruption with Karel van der Poel

In this episode of the ServiceNow EMEA Podcast, we talk to Karel van der Poel, Vice President and General Manager of Now X - ServiceNow's Future Technologies division, about what enables innovation in organisations. Karel talks about the innovator's dilemma and how ServiceNow empowers its teams to innovate.

Books mentioned in this podcast:

• Innovators Dilemma (Clayton Christensen)
• Zone to win (Geoffrey Moore)

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