Mobile Apps & Platform articles

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We're thrilled to announce the release of our latest Mobile platform best practices doc showcasing features from Tokyo, Utah, Vancouver, and Washington versions:(Login to NowCreate will be required)https://nowlearning.servicenow.com/nowcreate?id=nc\_a...

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Register to all Mobile App Academy upcoming sessions: https://info.servicenow.com/LiveOnServiceNow-PlatformAcademies.html Date and time:August 27, 2024 at 10 AM Pacific Standard TimeDuration:1 hourTopic:Mobile App Builder - Recommended Components ...

Posted in Mobile Apps & Platform articles

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Mobile Publishing Technical FAQs - Form Submission & Beyond This is the 2nd of 2 Mobile Publishing FAQs. If you are seeking answers to more fundamental questions, like whether this product is right for you, check out our Getting Started FAQ! General...

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Mobile Publishing Frequently Asked Questions – Getting Started This is the 1st of 2 Mobile Publishing FAQs. If you are seeking answers to more technical questions, or details on form fields and submission, check out our Technical FAQ: Form Submission...

Posted in Mobile Apps & Platform articles

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With the Now Platform® Washington release, our ongoing investments in the mobile platform prioritize key initiatives such as: enhancing developer tools for admins to maximize their value with the platformimproving agent productivity and employee self...

Posted in Mobile Apps & Platform articles

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Mobile Security FAQ Does mobile support mobile app distribution or Enterprise Mobility Management (EMM)?Yes -- internal distribution of all ServiceNow mobile apps are supported through al...

Posted in Mobile Apps & Platform articles

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The Quebec release of the Mobile Implementation Guide will walk you through the process of getting your company ready to implement mobile. You’ll learn all of the declarative (point-and-click) tools needed to configure a personalized mobile experienc...

Posted in Mobile Apps & Platform articles

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The San Diego release of the Mobile App Builder - System Administrator Guide is a quick-start guide to getting your admins & developers familiar with using Mobile App Builder. This guidebook will provide you an overview of: Introducing ServiceNow's M...

Posted in Mobile Apps & Platform articles

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ServiceNow Mobile Apps The productivity challenge Your employees rely on consumer apps that enable them to use a few taps and swipes to connect with friends, hail a ride, and deliver groceries to their doorstep, but getting actual work done from a ...

Posted in Mobile Apps & Platform articles

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Hi there, The URL Applet functionality of the Now Mobile sounds promising. Though, uhh, how do we get this to work?! The Docs doesn't describe this completely, and the Mobile Developer Fundamentals video only shows a way for the Agent App, which does...

Posted in Mobile Apps & Platform articles

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Hello All, When you are about to start your mobile app creation it is very common to come to end up in to use which functionality to create the app, whether it is on App Engine Studio (AES) or Global App Creator ( GAC). When I am stuck with this qu...

Posted in Mobile Apps & Platform articles

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Hello All, I've noticed several questions about how to remove/disable the application screen from the agent mobile. Previously, we could directly remove it from the Navigation Bar module under the system mobile. As it has become a legacy feature, i...

Posted in Mobile Apps & Platform articles

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Hello, If you are using Now mobile application and enabled Incident/HR case etc creation from now mobile then you need to configure source field to populate Mobile as a source if ticket is created from Now mobile. If you have record producer then...

Posted in Mobile Apps & Platform articles

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Hi All, This is my first article, so constructive feedback would be valuable - this is both an example of troubleshooting this issue with mobile deep links in New York, and a simple extensible format for use to generate deep links. Issue: I recently ...

Posted in Mobile Apps & Platform articles

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Content items were previously not supported on Now Mobile, though it does work now in Paris! These items are among others meant to use to have a deeplink to another application. So, no "submit" button will appear. Just change the following property: ...

Posted in Mobile Apps & Platform articles

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Boost usage and adoption of your mobile apps This lab session covers a deep dive on how you can personalize our ServiceNow Mobile apps with new features using internal app theming, custom icon sections, and banners so that your employees feel like ...

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Checklist Checklists provide a simple way to track the progress of tasks without creating additional records. Checklists can be added to the form view of any table that extends Task [task]. What we will achieve in this article? This article provides ...

Posted in Mobile Apps & Platform articles

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This guide will help you activate the ServiceNow mobile apps and quickly get started. Mobile Platform Overview The Now Platform mobile suite includes two mobile apps – Mobile Agent and Now Mobile – in addition to robust, mobile development tools t...

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How to make Notification/Email Links dynamic when accessing via Desktop & Mobile This Article provides you an idea on how you can make a link that acts dynamically based on the Device Type that you are accessing the link. Use Case: I want to send a ...

Posted in Mobile Apps & Platform articles

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Register here: https://servicenow.zoom.us/webinar/register/WN\_K9YZCmdVSNyPMViSgklBIg#/registration Date & Time Apr 27, 2023 09:00 AM in Pacific Time (US and Canada) Description Discover the all-new features of our new Utah release—the latest u...

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