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Strategic Adoption & Organizational Change Management for ServiceNow Agentic AI

New article articles in ServiceNow Community · Aug 20, 2025 · article

Agentic AI in ServiceNow isn’t another feature—it’s a new way of working. This post shows how to blend OCM thought leadership from Prosci ADKAR, Kotter, and Conner to drive adoption safely, prove impact, and scale wins without overwhelming your teams.

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https://www.servicenow.com/community/now-assist-blog/strategic-adoption-amp-organizational-change-management-for/ba-p/3356821