Manage Walkup Queues from mobile
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Aug 18, 2025
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This applet provides you the capability to manage walkup location queues from now/Agent mobile.
Walkup Managers/ Walkup Admins can update their walkup queues easily from mobile.
Currently they can do following:
1. Disable Queue
2. Update Away Message
3. Update Closed Message
4. Update greetings
5. Update Check-in Message
This Applet can be easily added to mobile UI section to see the functionality on now/Agent mobile.
View original source
https://www.servicenow.com/community/csm-articles/manage-walkup-queues-from-mobile/ta-p/3354372