ServiceNow Service Portal feedback similar to HI portal.
General Use case: How to add portal feedback similar to HI portal.
My use case: How to add portal feedback button similar to HI portal and link it to the survey.
I have found many posts on how should I add portal feedback similar to HI portal. Thanks to "stefanpetrovic" for this post on how to add feedback button anywhere on the service portal.
There is also a free app and code available on the store which provides this functionality.
Automize Service Portal Feedback. Thanks to respective team for their work and sharing the app.
HI Portal example:
My portal:
onclick it will open the respective survey and create the survey instance.
connection to take survey and survey sys_id.
example: ?id=take_survey&type_id=sys_id
HTML:
CSS
.frame-right { position: fixed; margin: 0px; padding: 8px 0px 9px 0px; width: 60px; z-index: 100; right: 0px; font-size: 20px; text-align: center; font-weight: thin; border-bottom-left-radius: 0px; border-bottom-right-radius: 0px; top: calc(100%/2); -webkit-transform: rotate(0deg); -moz-transform: rotate(0deg); -ms-transform: rotate(0deg); -o-transform: rotate(0deg); filter: progid:DXImageTransform.Microsoft.BasicImage(rotation=3);
}
https://www.servicenow.com/community/itsm-articles/servicenow-service-portal-feedback-similar-to-hi-portal/ta-p/2299180