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When table records deletion, sent an Email to respective Users through Event Queue , Email notifications and Events.

Import · Jan 17, 2020 · article

Recently we have worked on very interesting task with less coding.

When someone deleting their record from table we need to send email to same respective user through Before Delete Business rule and Event and Notifications.

1) Create One Event Registry :

2) Business Rule : Before - , Delete : True

(function executeRule(current, previous /*null when async*/) {

var deleteRecord=current..email; //(as per table field reference value we need to parse Email)
//gs.addInfoMessage(current.u_user.sys_id);
gs.eventQueue('Event Registry Name',null,deleteRecord);
//gs.addInfoMessage(deleteRecord);
})(current, previous);


3) Notification On Event Fired :

When to Run :

image

Who will Receive :

image

What will contain :

Your Email Body your wish image

Mark image Correct if this image Helpful.

Regards,

RDK.

View original source

https://www.servicenow.com/community/itsm-articles/when-table-records-deletion-sent-an-email-to-respective-users/ta-p/2312047