Now on Now: Making your IT operations service-aware with ServiceNow ITOM and ITSM 3:30 pm PT on Wed., Feb. 12 (Live from Sydney: Thurs., Feb. 13, 10:30 am)
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Feb 03, 2020
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All the way from Singapore! Join ServiceNow’s Alex Margarit when he interviews Thangavel Viswam, Director, IT Operations, ServiceNow, on how our internal IT teams are utilizing ITSM and ITOM to move faster and drive reliability and agility.
They will discuss:
- How IT interacts with its customers and ServiceNow employees
- What has been done to reduce service outages
- How IT decreased mean time to resolution (MTTR)
- Responding proactively with the use of event management
- Developing intelligence to automate self-healing
Register here for Now on Now: Making your IT operations service-aware with ServiceNow ITOM and ITSM 3:30 pm PT on Wed., Feb. 12 (Live from Sydney: Thurs., Feb. 13, 10:30 am)
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