so Chris one of the reasons why I love doing HR is because I care so much about the employees and I talked about in our All Hands and I'll say it again now that it's not just the 10,000 plus employees we have but it's their families it's the people that we touch it's the services it's the benefits it's everything that we do I care about and the only way I know how to really ensure I'm caring for them in the right way and using all my resources and the right leverage points is by listening listening intently and we do twice a year employee voice surveys and the reason why we do it that frequently as you know is our growth rate is rapid and I want to make sure I don't lose sight of what's going wrong I want to course-correct really quickly I want to hear their voice I want to put action plans in place and get an echo back is this improving or not and you already talked about earlier when we make changes in how we serve our employees we saw gains and tools and services and so on and so forth but just the employees you know voice survey isn't enough how else do you and I listen to our employees yeah I think listening is super important and then translating that listening into into action so we have a variety of listening tools from our perspective and you know we do surveys from IT and you know where we're headed is trying to instrument sentiment and feedback into every single experience and employee hats we're not fully there but we need to gather all these signals and you know at scale you mentioned growth right as we continue to grow it's gonna be harder our workforce is going to become more disparate you know geographically disconnected so we need to make sure that these signals as I call them are baked in these listening signals so we can translate them them into action and make things better for our employees and in fact our survey that we did employees around the world you know felt that the bigger the organizations or the data showed that the bigger the organization the more disconnected they felt there was a couple of other interesting data points which is you know non desk workers or desk less workers thing retail manufacturing felt more disconnected as well and to me maybe being a technologist it said that technology is an important medium to creating that connection but yeah you and I are on the same wavelength that we need to have as many listening posts or signals coming in so we can react to them in the right way and feed that back and then making a much better employee experience [Music] you