Using Category and Subcategory on record producers: Leveraging ref_qual_element on Lookup Select Boxes
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Feb 07, 2020
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After a recent client had asked us to create an Incident record producer with some of the same functionality on the portal record producer, we were inspired to accomplish this in a simpler way. This week’s post in NOW You Know shows a quick solution on how to properly add a Category to a Subcategory field – having the Subcategory choices only display those associated with the selected Category. Check it out here.
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https://www.servicenow.com/community/now-platform-articles/using-category-and-subcategory-on-record-producers-leveraging/ta-p/2326616