one of my favorite memories with you is talking about the employee journey and thinking about what is great service and we would talk about service level agreements and time to fill and cost systems all stuff that's near and dear here and dear and I would talk about a beautiful process and what that evolved to be is this great listening capability of both quality as well as the sentiment how do you feel in this moment do you feel supported do you feel like we care do you feel like we're focusing on the right things because we can't touch on everything all at once because will not move them the mountain Ford but being focused with you is really made a game-changing experience for our employees so thank you thank you and I think one of my just takeaways is that listening and distilling that into its core of what we heard and actually just being transparent back to employees and as you said we can't fix everything at once but just signposting that these are the three things that we are focused on and I think if employees see progress on the things and and action on the commitments they feel a lot better they feel the employer who cares I couldn't agree more [Music]