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The EA Evolution: Aligning Strategy, Technology, and AI in ServiceNow

New article articles in ServiceNow Community · Aug 09, 2025 · article

In a world of constant change, how do you align your tech investments with business outcomes, reduce technical debt, and prepare for AI?

This post breaks down the journey from foundational visibility to full lifecycle optimisation across EA, TPM, DPM, Service Portfolio Management, SPM, and PPM.

Discover:

  • Where to start and how to scale
  • Quick wins that deliver real value
  • How AI fits into your maturity roadmap
  • The role of Service Portfolio Management in driving operational excellence
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https://www.servicenow.com/community/enterprise-architecture-blog/the-ea-evolution-aligning-strategy-technology-and-ai-in/ba-p/3347510