Implementation Assets on Now Create

Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices gained from thousands of successful implementations.

Take advantage of these documents, created by our subject matter experts, to assist with your next implementation.

Process Workshop Presentation - A Template for process workshops to determine implementation requirements.
Process Guide - ServiceNow's detailed point-of-view on process formation for specific products.
Starter Stories - A collection of common examples to assist in capturing requirements for ServiceNow products.
Implementation Guides - Provides implementation steps to achieve a prescribed set of product outcomes.
Insights - A general collection of leading practice guidance for a given product or feature.