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Like many companies, we are asking ourselves: How can we help?

Import · Mar 20, 2020 · article

As part of this effort, we've announced four new community apps to help our customers, including government agencies and enterprises, manage complex emergency response workflows. These apps are now available at servicenow.com/crisisresponse for customers to access free of charge through September 30, 2020.

“In this battle to flatten the COVID-19 curve, none of us is as smart as all of us,” said Bill McDermott, president and CEO of ServiceNow. “These ServiceNow applications will enable emergency outreach, self-reporting and exposure management, which are precisely what organizations need to do right now to help people get through this crisis.”

“We are particularly proud to partner with Washington State’s Department of Health to make an emergency operations app, which they developed on the Now Platform, available to all government agencies fighting this pandemic. This is all about sharing best practices, which is why we’ll do everything we can to get the Washington State app in use everywhere,” McDermott continued.

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Hear more from Bill

Emergency response management apps

These community apps and resources can help companies, employees, and government agencies manage the unique challenges presented by the COVID-19 pandemic.

image Emergency Response Operations: Optimize staff and resources to support emergency response for public agencies and other organizations.
image Emergency Outreach: Distribute information and confirm employee safety and location through email or a mobile app.
image Emergency Self Report: Enable employees to report illnesses and readiness to return, and initiate workflows to help managers respond.
image Emergency Exposure Management: Identify and manage exposure risk when an employee is diagnosed with an illness.

View demos and get the apps

Learn more

Explore our COVID-19 Resources, which include best practices, app documentation, and FAQs.

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https://www.servicenow.com/community/healthcare-special-interest/like-many-companies-we-are-asking-ourselves-how-can-we-help/ba-p/2287344