Solution Overview

Discovering Dell Remote Access Controller (DRAC) devices today might cause issues when trying to match on existing CI record created since OOTB solution does not include serial number from device. Reason, Dell does not response to the SNMP queries we are making to get serial number. This solution will make some updates to probes and sensors to query Dell OID iso.org.dod.internet.private.enterprises.dell.server3.outOfBandGroup.informationGroup.systemInfoGroup.systemServiceTag to pull their "serial number".

Solution

In the attached update set (Disco-DRAC Service Tag-v1) we have the following updates:

1. New MultiProbe= SNMP - Dell DRAC - Identity
   
   1. Includes the OOTB SNMP – Identity probe and new one below.
2. SNMP Probe = SNMP - Dell DRAC - Identity – Serial
3. Mod OOTB classifier Probe to use new SNMP - Dell DRAC – Identity Probe

Update SNMP Classification record for DRAC to use new "SNMP - Dell DRAC - Identity" for Identification probe

The new "SNMP - Dell DRAC - Identity" Probe.

The Sensor record for "SNMP - Dell DRAC - Identity" Probe

The new "SNMP - Dell DRAC - Identity - Serial" Probe with OID walk record below

The MultiSensor Script for "SNMP - Dell DRAC - Identity - Serial" probe

Pattern version coming soon.