Dynamic Filter Options - Office Hours - Apr 22 Recap
During the Performance Analytics and Reporting Office Hours on April 22nd, we looked at how to leverage Dynamic Filter Options to improve our users' experience. Here are a few of what they enable us to do:
Dynamic filter options enhance filtering by allowing users to run existing script includes or JavaScript against a reference field within condition builders and dynamic reference qualifiers.
When defining a dynamic filter, you can:
- use an existing is (dynamic) dynamic filter option (condition builder only)
- use an existing dynamic filter option (OOB or custom)
- create a new dynamic filter option and script include/JavaScript
Here is the recording of the presentation:
Useful links mentioned in the discussion and Q&A:
The presentation is attached for your reference. See you at a future Performance Analytics and Reporting Office Hours session. We run the sessions every other Wednesday at 9 am Pacific, Noon Eastern, 6 pm Central European time starting back up on June 3rd after a short hiatus for Knowledge20.
Labels:
https://www.servicenow.com/community/performance-analytics-blog/dynamic-filter-options-office-hours-apr-22-recap/ba-p/2270910