K20 - LAB 2975b - Delivering Proactive Solutions with CSM and ITOM (AMS) - Q&A
Import
·
May 04, 2020
·
article
This article is for questions and answers for LAB2975 - Delivering Proactive Solutions with Customer Service Management and IT Operations Management, presented during the live K20 event May 5th, 2020.
During the live event, post your questions in the comments of this article, and one of our lab gurus will be happy to answer it.
*** Additional Resources ***
View original source
https://www.servicenow.com/community/training-and-certifications/k20-lab-2975b-delivering-proactive-solutions-with-csm-and-itom/ta-p/2295845