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Using the Now Virtual Agent on Now Support

Import · May 06, 2020 · video

need a helping hand the virtual agent on now support will help you be more productive by making tasks easier to accomplish the virtual agent experience uses natural language understanding for a more personal and comfortable flow of conversation it can help you with important tasks like checking on your open cases select your case and quickly see the status and latest updates from ServiceNow technical support the MAL virtual agent can also help manage your instances with conversations like managing plugins requests to zebu your instance resetting your admin password and more with the now virtual agent accessing community features like submitting an enhancement request to the idea portal is just a chat away you can even join the now support customer advisory board to help us shape and improve these features in the future boost your productivity with the virtual agent on now support chat with our now virtual agent today

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