After leading executive roundtables in Malaysia and Thailand, one theme rang loud: AI investment ≠ AI readiness.

🔹 Maturity Down: ServiceNow’s 2025 index shows scores sliding to 35/100, even as 82% of firms plan bigger AI budgets.

🔹 Governance Gaps: Data security (21%) and unclear AI ownership (15%) top APAC roadblocks; only 43% have formal governance.

🔹 Talent Trouble: Just 31% feel they have the right skills.

What are Pacesetters doing differently?

1️⃣ Vision first, vendor second.

2️⃣ Platform-centric data + GenAI.

3️⃣ Standing governance board.

4️⃣ Citizen-developer upskilling.

5️⃣ ROI measured in hours saved.

Ready to see where you stand?