AI Maturity Is Stalling, Here’s How to Reignite It

After leading executive roundtables in Malaysia and Thailand, one theme rang loud: AI investment ≠ AI readiness.

🔹 Maturity Down: ServiceNow’s 2025 index shows scores sliding to 35/100 even as 82 % of firms plan bigger AI budgets.

🔹 Governance Gaps: Data security (21 %) and unclear AI ownership (15 %) top APAC roadblocks; only 43 % have formal policies.

🔹 Talent Trouble: Just 31 % feel they have the right skills—and many lack KPIs, sprint cadence, or an AI council.

What are Pacesetters doing differently?

1️⃣ Vision first.

2️⃣ Platform-centric data.

3️⃣ Standing governance board.

4️⃣ Employee upskilling.

5️⃣ Learning into Agentic AI.