When most people think of the healthcare industry, they think of the place to go when they’re feeling unwell, a clinic, a hospital, or a doctor's office. But behind the scenes, the healthcare environment is a complex, fast-paced operation that relies on much more than just doctors and nurses to function smoothly.

One often overlooked area? Medical Device Management.

Managing clinical equipment isn’t just a back-office task; it’s a critical responsibility tied directly to patient safety, regulatory compliance, and operational efficiency. Yet many healthcare and life sciences organizations still rely on outdated systems, spreadsheets, or even manual processes to keep track of thousands of devices spread across multiple facilities.

The result? Missed maintenance, lost inventory, failed audits, and ultimately, compromised care. That’s where ServiceNow Clinical Device Management comes in.