[Music] hello welcome to the servicenow builder series my name is chuck tomasi senior developer evangelist at servicenow in this series i'll take you on a self-paced step-by-step approach to developing no code applications using the now platform to digitize your workflows and transform your organization but before i go too far let me encourage you to check out the additional resources in the youtube description for this video here i'll show you how you can take your current unstructured work that uses email spreadsheets phone calls or whatever software you have available and quickly build apps on the now platform to manage that work more effectively and efficiently these apps can provide amazing experiences to your users that help unlock their productivity and you don't need traditional software development skills to create them whether you're building an application to track records and gain analytical insights or this is the start of a larger strategic project you've come to the right place if you're a process owner or business analyst trying to track information on a specific process like employee recognition property management cases manufacturing safety issues company outings visitor registration and any other work that follows a process flow across your team or your entire organization i invite you to continue this video series is also great for servicenow administrators who want to learn more about servicenow application development this is a great way to learn the fundamental concepts along the way i'll offer tips tricks techniques and resources based on my experience building servicenow app since 2008. this series is laid out sequentially in short segments so if you need a refresher on any concept later come back and watch the video on that topic after going through this series i'm sure you'll start seeing opportunities to digitize workflows across your organization and improve productivity in ways you hadn't previously considered thanks for your interest and i hope you find this series useful for more information see our product documentation knowledge base or podcast or ask a question in the servicenow community you