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How to Verify and Troubleshoot Group Action Framework (GAF) Activation in ServiceNow

New article articles in ServiceNow Community · Jul 15, 2025 · article

The Group Action Framework (GAF) enables intelligent clustering of task records to improve AI-driven recommendations in Now Assist. This blog helps you verify whether GAF is properly activated and functioning in your instance.

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https://www.servicenow.com/community/servicenow-ai-platform-blog/how-to-verify-and-troubleshoot-group-action-framework-gaf/ba-p/3321263