In episode 3 we begin a discussion of change management. This discussion covers a lot of the business side of the change management process, we discuss the ITIL change process and breakdown some of the terms and processes that every company needs to have. We discuss Change Advisory Boards (CAB) and the importance of change management.

Let us know what you think send questions or comments to servicesharp@sharpstonegroup.com

Linked Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson: https://www.linkedin.com/in/jason-t-gibson/