AI Prioritisation Using ServiceNow Control Tower vs Traditional Tools — Indian Bank Case Study
New article articles in ServiceNow Community
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Jul 13, 2025
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My Video : https://www.youtube.com/watch?v=76VGKd9F%5Fr8
In this video, we take a real Indian banking use case — auto loan approvals — to show how AI project prioritization should be done. We compare traditional score-based methods (focused on impact, feasibility, frequency) with the governance-driven approach of ServiceNow AI Control Tower. You’ll learn what purely quantitative methods miss — like hidden risks, regulatory gaps, and business alignment — and how combining both methods leads to smarter prioritization. Learn how to evaluate and prioritize AI use cases with a balanced score that includes ROI and responsibility — using a clear formula you can reuse in your own projects. Perfect for: AI product teams, ServiceNow professionals, project managers, and banking leaders planning AI at scale.
https://www.servicenow.com/community/now-assist-articles/ai-prioritisation-using-servicenow-control-tower-vs-traditional/ta-p/3319316