ServiceNow's 2024 Enterprise AI Maturity Index: The Impact of Generative AI on Business
ServiceNow
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Jul 29, 2024
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video
Genai is driving a global Innovation Renaissance every business workflow in every Enterprise in every industry will be reinvented with geni at its core the leaders I meet with are incredibly upbeat about the opportunity every Enterprise wants to adapt to Dynamic changes in the macro environment and it's changing every day so Tech technologies that deliver fast Roi and have quick impact to value and scale are a deflationary force and that's what's propelling growth through Innovation and it also lowers the cost of doing business gen aai takes this all to the next level it's a true Lifeline that can change the game for every company in the world and service Nows 2024 Enterprise AI maturity index proves that companies who invest in generative AI are Miles Ahead we developed the gamechanging research in partnership with Oxford economics and the results are stunning most organizations are admittedly just kicking off their gen Journey but there's an elite group we call them the Pace Setters who are already seeing positive return on their gen Investments pce Setters are working differently they're investing in AI they're scaling AI projects quickly and they're building the right skill sets to run AI across their Enterprises and the numbers speak for themselves 80% of AI pay Setters are benefiting from positive Roi on their AI Investments already one in three of them is hitting returns of more than 15% so why because the best experience wins Simplicity wins software that reduces friction and is a joy to use wins service now is the AI platform for business transformation and I encourage you to have a look at the research because none of us is as smart as all of us it's this intellectual renewal that will enable service now's platform to put a eye to work for employees and customers the world over so let's go get it
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