[Music] hello and welcome to reporting for the experts and administrators my name is Thomas Davis and I'm joined by Olga Regina and we'll be walking through your lab sessions today let's talk about our agenda we're going to talk about what you'll learn in this lab session today we're gonna answer the question what is ServiceNow reporting we hope to explain the benefits of being in the platform when reporting Oh we'll walk through all of the exercises we'll talk about some key takeaways from today's session and then end by giving you some great sources for you to utilize as you make your journey through reporting and ServiceNow so in this lab we hope to help you acquire more advanced data management approaches while teaching you more advanced reporting concepts and give you clear sources for helping you going forward [Music] you [Music]