[Music] hi welcome to reporting 202 tell a story using interactive dashboards my name is David VIN Euston and I'm a product manager working on enablement at scale for the analytics intelligence and reporting solutions what you will learn we're going to learn to build dashboards that are tailored engaging and actionable we're gonna build dashboards to help customers peers colleagues or even yourself to create an visuals up visualize the information needed to get work done and what we want to achieve is to improve service delivery and we do that by making interactive actionable storytelling dashboards I'm gonna give you a little bit of background information on reporting and analytics in service now I'm gonna talk to you about what storytelling - boots are gonna tell you a little bit about in more detail what you will learn me and talk a little bit more about the hands-on exercises we're gonna give you some dashboard best practices and top tips and when obviously I'm going to give you the five key takeaways you [Music] you [Music]