Introduction to IT Service Management (ITSM) in ServiceNow
servus now's ITSM is built to transform the impact speed and delivery of IT the module allows enterprises to consolidate their systems into one powerful solution to increase productivity achieve new insights and deliver services that amazed users let's walk through how to turn ITSM into an enterprise superpower now the ITSM module aims to improve for common enterprise goals through automation and workflows the first one being elevating the service experience this is gonna automatically request with virtual agents so you can provide consistently great service and allow your staff to work on more meaningful tasks secondly we can improve IT productivity we can use machine learning to automate routine tasks and increase employee and agent productivity then we have achieving new insights this will get full visibility with built-in dashboards and analytics providing real-time actionable information to continuously improve services for more information be sure to head to fly fast comm and speak to one of our consultants today [Music]
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