Hi Guys,

In my last article, I had guided you to set up a Twilio account. In this article we are going to integrate our Twilio account with Notify.

"Notify allows you to integrate with the Twilio telephony service to send and receive phone calls and SMS messages from within your instance."

First of all, we need to install the Plugins for Notify.

• Notify (com.snc.notify) plugin - Provides powerful platform features for workflow-driven voice calls, conference calls, and SMS messages. You can activate the Notifyplugin if you are an administrator.
• Notify - Twilio Direct Driver (com.snc.notify.twilio_direct)plugin - Provides next generation integration with Twilio and Notify.

The Notify-Twilio integration with the Notify-Twilio Direct driver provides APIs and workflow activities for applications to handle various notification features.

The Notify-Twilio Direct driver provides the following notification features:
* Start and manage a conference
* Send and receive SMS messages
* Send and receive calls

Step 1) Navigate to

Step 2) Click 'Install' for 'Notify - Twilio Direct Driver'.

Step 3) Click 'Activate'

Your window will look something like this :

Step 4) Once the plugin gets activated, Click 'Close & Reload Form'

Step 5) Navigate to