[Music] in order to subscribe to my channel please click here or click here please share comment and like my videos and channel hello guys welcome to sas word service now this video is about quick navigation in service now if you are a servicenow administrator or a servicenow developer you must be navigating to different rackets modules and configuration frequently there are some ways by which you can access these rackets and modules with quick commands and urls servicenow provides two ways of accessing records and modules quickly one is by using commands in application navigator and another one is by changing url schema let's see commands in application navigator pre-requisite before you learn and apply these commands in application navigator you need to know that these commands can only work in ui16 first command to open list of table records in same window and the command is table name dot list this will show you list of rackets in a table mentioned in the command however it will open in the same window let's take a look this is my personal developer instance in the left hand side you will see application navigator let me make this screen a little bit big so that you can see what command i am putting now this is the box where you can put the commands provided by servicenow now ideally you search for application and modules in this filter box however if you have ui 16 then you can put these commands as well here and it will give you some results so let's see list of problem records that means problem is a table so i will do problem dot l i s t list list should be in lower case and i will press enter when you will press enter you can see list of problem records of your instance as of now it is showing all the problem records of my instance now there is a difference in behavior when you use uppercase or lowercase word after dot you will see it soon another command we have opening list of table records but this time in new tab and the command is table name dot list in upper case this time the list is in upper case and list of records will also be visible in new tab let's take a look here i will just type maybe problem same table so we will have problem table and then i will do dot list in uppercase and i will press enter now when you will press enter you can see it is opening new tab and you can see same list for problem records however this time it opened in new tab so this is the difference between list in lowercase list in uppercase next command is to open new form of a table in same window and the command is table name dot form and form is in lower case now this will open new form of any table in service now in the same window so i will go to application navigator here and i will put problem that's a table name dot form in lowercase and i will press enter when you will do that you will see it will open new problem form you can fill the data and you can also create new problem racket now same form can also be opened by using another command and that is table or let's say this time we will open incident form so we will do incident now incident is also a table i will do dot and i will now put dot do so if you will do dot do it will still act like same so like it will open the form with dot form and it will do the same with dot do as well and if i press enter you will see it will open new incident form and you can fill the data and you can create new incident racket so this is how you you can see that we are able to access these forms these configurations quickly now another command is to open same new form but in new tab and the command is table name dot form and form is an upper case so in application navigator if i do incident dot and i just do form in upper case i press enter it will take me to the new tab and it will open the same kind of form incident form and i can now put the data and create new incidents so that's how you're able to navigate to new incident form or any tables rackets form quickly next command is to open configuration view of a table in same window configuration view shows all the configurations of a table like business rules client scripts dictionary and all other information in one page and the command is table name dot config and config is also in lower case and if i go to my personal developer instance i will close this one here i will do problem and i will do dot and i will type config and if i press enter this will open the whole configuration list for problem table you can see it is openings it has shown business rules client scripts dictionary entries dictionary overrides all the configuration page you can also access this page directly when you go to configure and if you go to all it will open same page but this is how you can navigate directly quickly with the help of this command next one is to open same configuration view of a table but in new tab and the command is table name dot config in capital letters in uppercase so if i go here and i just do maybe this time we will open it for incident so i will do incident dot in capital letters that means in uppercase we have config and i press enter if you will do that you will see it is opening the new tab and now it has opened configuration for incident table you can see all those configurations so this is how you can apply different commands in application navigator and navigate to different forms different list different configurations available in servicenow for different tables and records url navigation now we will see how can you navigate to forms list quickly with urls main url this is the main url which will never change for an instance the only change for a quick navigation would be after this url where you have to provide different schemas you can use available in-service now and then you can access different type of list or forms directly quickly with the help of those quick schemas starting with opening a page in standard interface the standard interface is the main ui which has application navigator banner frame and content frame so if i go here and if i close this tab now this is the standard ui of servicenow this is the standard interface we have application navigator and we have the content pane we have banner frame but the when you open the rackets a new tab where you don't see just the page that's not the standard interface this is the standard interface now any page opened in this interface will always have so if i take you here it says nav underscore 2 dot do question mark uri equal to so every page being opened in that standard user interface you will have this nav underscore 2 dot do question mark and if i go to my personal developer instance here and i go to address bar so as of now maybe i will just go to home page so we have opened the home page of our instance and if you go to address bar which is at the top you can see automatically it is showing nav underscore do dot do question mark uri equal to and it is opening the page the uri you need to give the uri and this is what you need to change so whatever like whatever schema you will mention here that's how it will change the configuration or the navigation it will navigate to different elements of your service now if you want to open a form list ui page via url then you need to use page name dot do now this page name can be used to open a ui page list of records or form and if i go to my address bar here in my personal developer instance after uri for example here i just delete whatever i had and if i put here incident dot do and i just press enter you will see that this will open new incident form you can see that it has opened so i'm able to navigate and now it is opening new incident form you just need to put basically table name so if i if i uh come here and it's just maybe this time i do maybe change request change request is another table so i will do change underscore request dot do and i press enter you will see that this will open change form it's a new change form you can provide the details and create a new change request record if you want to open list of records of a table via url navigation so as we open the form you can also access list of rackets for a table and what exactly you have to use you have to use table name underscore list dot do if you will use this in the url it will open the list of rackets for that table so if i go to my address bar of my instance and here maybe i will just remove this and i will do maybe change underscore request underscore list that means table name table name is change underscore request underscore list dot do and if i do dot do and i press enter now this will open list of change request rackets you can see it is showing me all the change request request records of my personal developer instance you can also open any particular record with sys id that means sys id of that racket so if i go to my instance and let's say if i copy uh the society of this particular record i'm just doing copy society that's an option i can get it in this particular menu and if i go to my url here and i just remove everything till here so we will have uri equal to now here i will do change underscore request dot we have table you will do we will do question mark and here you will purchase underscore id i will do equal to and i will paste that society which we just copied and now you press enter you will see that this will open that same change racket you can see that it has opened same change racket which we copied the sys id you can also open a new form for a table with url that means to create a record so if you have to create a new racket and you can you want to open the new form that is also you can do you just need to you use sys underscore id equal to -1 so if i come here now in the same url which we had so maybe i will i will remove everything again so till end i will remove it and here i will put change underscore request or maybe this time we will change the table we will do it for incident so i will do incident dot do i will do question mark and do says underscore id equal to what i i need to put i need to put minus one for new form and if i press enter you will see that this will open new incident form so we were able to open it with the help of dot do uh in command we were able to open it with the dot form as well and you can also do it if you will purchase id equal to minus one it will open the new form for that particular table and you can provide the data and create the racket you can also put page parameters to change the view filter list of rackets sort the rackets in the list and limit the number of records and parameters we have liked cis sperm underscore view cis perm underscore query cis sperm underscore order says sperm underscore force underscore row underscore count before i show you the example in my instance for these parameters let me show you two more elements of the schema which you have to use and which is used to separate the parameters so if you will put multiple parameters in the url you have to use and so that you can separate them another one is carrot in carrot it is something which is on the six key on your keyboard that's something that's called carrot so the the basically character you see just above or basically on the six kid six number key that's the carrot character so if i go to my personal developer instance let's see these parameters that how exactly you can use so as of now i'm in in this uh in this page and what i will do let me open incident list so i will do incident underscore list and i have incident underscore list dot do and if i press enter what it will return as you know this will return all the incident rackets now what if if i want to filter the records now if you want to filter the records in that case what you will do i will show you the command i will do incident.do you will do question mark and then you will put cis perm underscore you will do query and if you will do query you have to do equal to so let's say we will just show active records and for that we can do active equal to true that's basically a backend name of that particular field active and true false that's how the field is and if i press enter let's see what happens i think it opened the incident but i think let me check i think we didn't do incident underscore list so let me do that again i do incident underscore list dot do and i do question mark i do says perm underscore query and i do equal to active equal to i just do true and i press enter let's see what happens yes you can see that we are able to get only active rackets this time we have 39 records so that's how you can filter the records in the url as well let's say in the same list we want to limit the number of rackets so as of now you can see it is showing 20 rackets out of 39 rackets so if i want to filter it so i will just remove it from here and i will provide that data again incident dot incident underscore list dot do question mark and i have this active or maybe i will remove this query for now and this time i will give cisperm underscore force underscore row underscores count and if i do let's say i will just limit five rackets so it will show me the list of rackets but as of now it was showing me i think around 20 rackets but this time it will just show me five rackets out of all the rackets i have in incident table so if i press enter you will see it will return it is returning only five records and if i will change the count it will show me as per the count i will mention so this is how you can use these parameters and utilize and navigate to different rackets different forms modules directly very very quickly in service now i hope this session will be very useful to you guys to navigate quickly in service now so if you like my video please click on like button subscribe to my channel and also share my videos to your colleagues to your friends thank you and have a great day