ILT: the Endangered Species That Still Teaches Best
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Jul 02, 2025
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Why do I care about ILT?
- Real Time Questions spark deeper insight
- Peer Stories beat pre-recorded scripts
- Human connection builds lasting skills
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https://www.servicenow.com/community/in-other-news/ilt-the-endangered-species-that-still-teaches-best/ba-p/3306988