this video introduces the data foundation's dashboards it's intended for anyone who's setting up or administering the servicenow cmdb there are two data foundations dashboards one for cmdb and one for csdm these dashboards show you several key indicators to help you see how your cmdb is structured and the quality of the data in that structure you can download and install the dashboards from the servicenow store each dashboard has two main sections data foundations indicators at the top and reports below each indicator has a score between zero and one hundred percent for example the cmdb indicator for cis with serial number shows the percentage of hardware ci's that have a serial number each indicator also has a priority based on the weight of the indicator and the score and each indicator has a link to a remediation playbook with details about the indicator and ideas to help you improve your results the reports in the lower section of the dashboard give you more information to support your decision making you can click the reports for more details let's take a look at the cmdb data foundations dashboard it's the first place to go to check the condition of your cmdb this dashboard contains 11 key indicators divided between two tabs the cmdb data foundations tab shows the highest priority indicators the cmdb insights tab shows other key indicators that are less critical let's look at one of the indicators ci is processed through ire ire ensures that ci data is not duplicated and is reconciled correctly here the score is just 25 that means 75 percent of the ci's of these types did not go through ire that could lead to a lot of data issues and duplicate cis because of that low score and the importance of this indicator the priority is high and the playbook gives you guidance on using ire to maintain the integrity of your data that gives you an idea of how the cmdb data foundations dashboard works see the product documentation for more information on the indicators csdm is servicenow's guidance on how to model your cmdb for better business outcomes to learn more about csdm join our csdm community or take the free courses on now learning we recommend a staged approach to implementing and using the recommended cmdb framework described in the servicenow csdm documentation there's a link to the documentation in the youtube description for this video the csdm dashboard has a tab for each stage crawl walk run and fly each tab shows you indicators and reports to help you plan and validate at that stage in the crawl stage we focus on business applications and application services and the relationships between them here you can spot missing or non-conforming relationships among your cis of these classes in the walk stage we focus on technical service offerings and their parent technical services here you can see the use of technical service offerings and any missing references to their parent technical services in the run stage we focus on the impact technology can have on your business here you can identify relationships between your application services and the business service offerings they support you can also spot custom service tables that aren't taking full advantage of servicenow capabilities finally in the fly stage we focus on information objects and catalog request items related to service offerings here you see the use of information objects and their relationships to business applications and application services you can also see how many catalog request items are tied to service offerings together the cmdb and csdm data foundations dashboards help you make sure your cmdb provides the foundation you need to meet your business goals for more information see our product documentation knowledge base or podcast or ask a question in the servicenow community