Check out this video and understand how the system determines what to display in that summary area on the approval form (known as an approval summarizer).

Episode topics include:

• The approval form
• The approval layout
• Summarizer UI macros
• Formatters

References:

Community Live Stream is a show for ServiceNow admins and developers who want to go beyond getting answers in the community. Gain insight and knowledge from the experts about how those answers are obtained and apply them to your role to be more effective. Find us on YouTube and Twitch.

Watch live Mondays and Thursdays at 2PM UTC