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Automated Test Framework(ATF) - Timeout Error

Import · Aug 26, 2020 · article

Test steps are returning Success but it’s failing with timeout error.

  1. Error: The test timed out because the max execution time (600 seconds) was reached

When running ATF tests that have client-side steps that will envoke the client test runner, test steps will return 'Success' but the test may timeout or return failure.

This issue will be fixed in Paris version. There is a workaround for this issue:

Workaround

Turning off debug mode will allow ATF tests to pass that are encountering this issue.

  • Navigate to: Automated Test Framework -> Administration -> Properties
  • Under "Test Debugging Properties" uncheck the "Yes" checkbox for "Enables additional debugging functionality..."
  • Save the form.
View original source

https://www.servicenow.com/community/itsm-articles/automated-test-framework-atf-timeout-error/ta-p/2315450