Details of SaaS Subscription record fields on SAM Pro
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Jun 30, 2025
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ServiceNow SAM Pro supports multiple integrations with various SaaS software detailed here.
However, depending on the type of SaaS product not all fields on the SaaS Subscription record on ServiceNow is populated. This blog provides explanation of all fields on the SaaS subscription record (samp_Sw_subscription) and also provide details as to which integration updates the particular atribute (field)
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https://www.servicenow.com/community/sam-blog/details-of-saas-subscription-record-fields-on-sam-pro/ba-p/3304770