logo

NJP

Details of SaaS Subscription record fields on SAM Pro

New article articles in ServiceNow Community · Jun 30, 2025 · article

ServiceNow SAM Pro supports multiple integrations with various SaaS software detailed here.

However, depending on the type of SaaS product not all fields on the SaaS Subscription record on ServiceNow is populated. This blog provides explanation of all fields on the SaaS subscription record (samp_Sw_subscription) and also provide details as to which integration updates the particular atribute (field)

View original source

https://www.servicenow.com/community/sam-blog/details-of-saas-subscription-record-fields-on-sam-pro/ba-p/3304770