Software Inventory is the core of Software asset management. With correct inventory determination on ServiceNow CMDB, SAM Pro can determine correct license compliance for software deployed on your environment.

1. Discovery of software installation record: The discovery of software install record includes software name, publisher, product, version and edition; this information is critical for normalization to work
2. Discovery of key information of installed on : such as CPU core, CPU core count, CPU Core thread count (for virtual machines), Operating System etc. This information helps SAM pro to calculate correct license and is especially helpful in licensing models such as per core or per core (with CAL), per processor licensing where the discovery of these attributes are crucial.
3. Discovery of the infrastructure on which the installed on is deployed: Software such as Microsoft SQL Server, Oracle DB Server can be deployed on-premises standalone, on premise -clusters and even on cloud platforms. Depending on where they are deployed the software license compliance calculation vary and hence, it is extremely important that the deployed infrastructure and associated relationship on the CMDB are discovered for SAM to correctly function. This is especially critical for data center (server) software deployments.