hello everyone this is patrick boschman i'd like to take a brief minute and talk about the agent client collector aka the servicenow monitoring agent i wanted to create this video today september 16th 2020 because today is the day that we go to market with our servicenow paris release and i wanted to briefly share with you what i believe to be one of the most impactful innovations that the itom product bu has brought to market and that is the agent client collector or the servicenow monitoring agent we ask that you don't make any purchasing decisions based off of the content inside of this it workflows tech byte and safe harbor does apply so what is the agent client collector the agent client collector is a monitoring agent based off of the open source sensu agent now the idea of this agent is to allow you to natively manage and monitor your infrastructure in business applications inside of the servicenow platform all of the management adding service checks metric collection all of that is managed with the data that you already have inside of your servicenow cmdb we can natively ingest that data into servicenow event management and operational intelligence without integrating with any third-party tools obviously we still want you to bring in your other monitoring tools and your other metric data into the servicenow platform because with more data we can provide you more insights around the health of your operational estate so just a brief technical overview slide we will continue to still have mid servers deployed behind your firewall the idea of the agent is they will be installed locally on your windows and linux servers those agents will talk back to the mid server and the mid server will still send that data securely up to the servicenow instance i want to share with you just a couple resources and these will be available in the description section of the video there's a free course for the agent client collector available to you today on the now learning portal you can even earn a badge around the agent client collector we have a knowledge 2020 session on the agent client collector so last but certainly not least we have a deep dive tech talk it's about 50 minutes long with the professor richard bronstein on all things agent client collector he's going to take you through some deep dive technical slides on the solution as well as provide you a very deep dive demo on how you can get going quickly with the agent client collector in your environment start monitoring your infrastructure as well as your applications with the agent client collector so i'm really excited about the agent client collector as part of the servicenow paris release drop a comment on our video let us know what you're most excited about as part of the servicenow paris release we'll try to make a video on it or a deep dive tech talk on the topic and if you have any questions about the agent client collector or really anything to do with the paris release feel free to reach out to your servicenow account team thank you so much have a great day