The Now Support Customer Advisory Board (CAB) is looking for new members! CAB members influence the ServiceNow products and tools you and your organization use every day. Globally, Admins, Developers and Service Owners like you help us improve our Now Support customer tools, technology and experiences.

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Why join the Now Support CAB?

Members of the Now Support CAB are vital to how we scale and evolve support.

Benefits of joining the CAB:

• Beta test new support features before anyone else
• Influence our online support experience
• Get a sneak peek into new Now Support features and function
• See your feedback and ideas in action

The chance to talk one-on-one with a ServiceNow expert is no longer limited to our annual Knowledge conference or SNUGs.

As we roll out new homepages, downloadable apps, and stock our catalog with items, we are looking for users of all experience levels to shape how and what we release.

Advisors have unique opportunities to work with ServiceNow through:

• 1:1 interviews
• Focus groups
• Onsite visits
• Usability tests
• Online surveys

You can influence the support experience by sharing ideas, firsthand experience, and suggestions with us from any part of the world.

If you are a potential match for one of our research opportunities, we will contact you with an email invitation. Participation in a study is entirely up to you. Take part in a study every month or take a quick 8-10 minute survey here and there. You decide how active of an advisor you want to be.

Become a Now Support CAB member and help us create a support experience that works for you.

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